:root {
  --koyu: #0F4C5C; --koyu2: #1B6B7D; --acik: #E8F1F2; --vurgu: #E36414; --vurgu2: #C4520D;
  --gri: #5F6B73; --cizgi: #D5DEE1; --zemin: #F5F8F9; --kart: #FFFFFF; --metin: #1D2A30;
  --yesil: #2E7D32; --yesil-acik: #E8F5E9; --kirmizi: #C62828; --kirmizi-acik: #FDECEA; --sari: #FFF8E1;
  --golge: 0 1px 2px rgba(15, 76, 92, .08), 0 2px 8px rgba(15, 76, 92, .06);
  --r: 10px;
}
* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; font: 14px/1.45 -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Arial, sans-serif; color: var(--metin); background: var(--zemin); }
a { color: var(--koyu2); }
h1, h2, h3 { line-height: 1.2; margin: 0; }
:focus-visible { outline: 3px solid var(--vurgu); outline-offset: 2px; }
.gizli { position: absolute !important; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.atla-baglanti { position: absolute; left: -9999px; top: 8px; background: var(--koyu); color: #fff; padding: 8px 12px; border-radius: 6px; z-index: 100; }
.atla-baglanti:focus { left: 8px; }
[hidden] { display: none !important; }

/* Üst çubuk */
.ust { background: var(--koyu); color: #fff; display: flex; align-items: center; gap: 16px; padding: 10px 20px; flex-wrap: wrap; }
.ust .marka { font-weight: 700; letter-spacing: .3px; font-size: 15px; }
.ust .marka small { display: block; font-weight: 400; opacity: .75; font-size: 11px; }
.ust .bosluk { flex: 1; }
.ust .kim { font-size: 13px; opacity: .9; }
.ust .dugme { border-color: rgba(255,255,255,.5); color: #fff; background: transparent; }
.ust .dugme:hover { background: rgba(255,255,255,.12); }

/* Düğmeler ve alanlar */
.dugme { display: inline-flex; align-items: center; justify-content: center; gap: 6px; border: 1px solid var(--koyu); background: #fff; color: var(--koyu); border-radius: 8px; padding: 8px 14px; font: inherit; font-weight: 600; cursor: pointer; text-decoration: none; min-height: 38px; }
.dugme:hover { background: var(--acik); }
.dugme.ana { background: var(--koyu); color: #fff; }
.dugme.ana:hover { background: var(--koyu2); }
.dugme.vurgu { background: var(--vurgu); border-color: var(--vurgu); color: #fff; }
.dugme.vurgu:hover { background: var(--vurgu2); }
.dugme.wa { background: #1FA855; border-color: #1FA855; color: #fff; }
.dugme.tehlike { border-color: var(--kirmizi); color: var(--kirmizi); }
.dugme.kucuk { padding: 4px 9px; min-height: 30px; font-size: 12px; }
.dugme:disabled, .dugme[aria-disabled="true"] { opacity: .45; cursor: not-allowed; }
.tam { width: 100%; }
label.alan { display: block; font-size: 12px; font-weight: 600; color: var(--gri); margin: 12px 0 4px; }
input, select, textarea { font: inherit; padding: 8px 10px; border: 1px solid var(--cizgi); border-radius: 8px; width: 100%; background: #fff; color: inherit; min-height: 38px; }
textarea { min-height: 80px; resize: vertical; }
input[type="checkbox"], input[type="radio"] { width: auto; min-height: 0; }
.satir { display: flex; gap: 10px; flex-wrap: wrap; }
.satir > * { flex: 1 1 140px; }
.yatay { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }

/* Kartlar */
.kart { background: var(--kart); border: 1px solid var(--cizgi); border-radius: var(--r); padding: 16px; box-shadow: var(--golge); }
.kart + .kart { margin-top: 16px; }
.kart h2 { font-size: 16px; color: var(--koyu); margin-bottom: 10px; }
.kart h3 { font-size: 13px; color: var(--gri); text-transform: uppercase; letter-spacing: .5px; margin-bottom: 8px; }
.ipucu { color: var(--gri); font-size: 12px; }

/* Rozet */
.rozet { display: inline-block; font-size: 11px; padding: 2px 8px; border-radius: 10px; background: var(--acik); color: var(--koyu); font-weight: 600; white-space: nowrap; }
.rozet.Yeni { background: #E3F2FD; color: #0D47A1; }
.rozet.Ulaşılamadı { background: #FFF3E0; color: #9A4A00; }
.rozet.Takipte { background: #FFF9C4; color: #6D5A00; }
.rozet.Sıcak { background: #C8E6C9; color: #1B5E20; }
.rozet.Kazanıldı { background: #81C784; color: #0B3D0E; }
.rozet.Kaybedildi { background: #FFCDD2; color: #8E1B1B; }
.rozet.Kapandı { background: #CFD8DC; color: #37474F; }
.rozet.uyari { background: var(--kirmizi-acik); color: var(--kirmizi); }
.nokta { display: inline-block; width: 9px; height: 9px; border-radius: 50%; background: #B0BEC5; margin-right: 6px; vertical-align: middle; }
.nokta.cevrimici { background: #2E7D32; box-shadow: 0 0 0 3px rgba(46,125,50,.2); }
.nokta.bosta { background: #F9A825; }

/* Durum mesajı */
.durum { min-height: 20px; font-size: 13px; margin: 8px 0; }
.durum.hata { color: var(--kirmizi); font-weight: 600; }
.durum.ok { color: var(--yesil); font-weight: 600; }

/* Giriş */
.giris-zemin { min-height: 100vh; display: grid; place-items: center; padding: 16px; background: linear-gradient(160deg, #0F4C5C 0%, #1B6B7D 60%, #2A9D8F 100%); }
.giris-kutu { width: 100%; max-width: 380px; background: #fff; border-radius: 14px; padding: 28px 24px; box-shadow: 0 10px 40px rgba(0,0,0,.25); }
.giris-kutu h1 { font-size: 20px; color: var(--koyu); }
.giris-kutu p { color: var(--gri); margin: 6px 0 12px; }

/* Düzen */
.icerik { max-width: 1440px; margin: 0 auto; padding: 20px; }
.sekmeler { display: flex; gap: 2px; border-bottom: 1px solid var(--cizgi); background: #fff; padding: 0 20px; overflow-x: auto; }
.sekmeler button { border: 0; background: none; padding: 12px 14px; font: inherit; font-weight: 600; color: var(--gri); cursor: pointer; border-bottom: 3px solid transparent; white-space: nowrap; }
.sekmeler button[aria-selected="true"] { color: var(--koyu); border-bottom-color: var(--vurgu); }

/* Göstergeler */
.kutular { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 12px; }
.kutu { background: #fff; border: 1px solid var(--cizgi); border-radius: var(--r); padding: 12px 14px; box-shadow: var(--golge); }
.kutu span { display: block; font-size: 12px; color: var(--gri); }
.kutu b { display: block; font-size: 24px; color: var(--koyu); margin-top: 2px; font-variant-numeric: tabular-nums; }
.kutu small { color: var(--gri); font-size: 12px; }
.kutu.vurgulu b { color: var(--vurgu); }
.kutu.kirmizi b { color: var(--kirmizi); }
.izgara2 { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; margin-top: 16px; }

/* Araç çubuğu */
.arac { display: flex; flex-wrap: wrap; gap: 8px; align-items: end; margin-bottom: 16px; }
.arac .grup { display: flex; flex-direction: column; gap: 4px; }
.arac .grup label { font-size: 12px; font-weight: 600; color: var(--gri); }
.arac input, .arac select { width: auto; min-width: 140px; }
.hazir { display: flex; flex-wrap: wrap; gap: 4px; }
.hazir button { border: 1px solid var(--cizgi); background: #fff; border-radius: 16px; padding: 6px 12px; font: inherit; font-size: 13px; cursor: pointer; color: var(--metin); }
.hazir button[aria-pressed="true"] { background: var(--koyu); color: #fff; border-color: var(--koyu); }

/* Tablolar */
.tablo-kap { overflow-x: auto; border: 1px solid var(--cizgi); border-radius: var(--r); background: #fff; }
table { border-collapse: collapse; width: 100%; font-size: 13px; }
th, td { padding: 8px 10px; text-align: left; border-bottom: 1px solid #EDF2F3; vertical-align: top; }
th { background: #F0F5F6; color: var(--koyu); font-weight: 700; position: sticky; top: 0; white-space: nowrap; }
td.sayi, th.sayi { text-align: right; font-variant-numeric: tabular-nums; white-space: nowrap; }
tbody tr:hover { background: #FAFCFC; }
tr.toplam td { font-weight: 700; background: #F7FAFA; }
td .not-hucre { max-width: 360px; white-space: pre-wrap; }
.sayfalama { display: flex; gap: 8px; align-items: center; justify-content: flex-end; margin-top: 10px; }

/* Grafik */
.grafik svg { width: 100%; height: auto; display: block; }
.grafik .eksen { fill: var(--gri); font-size: 11px; }
.lejant { display: flex; gap: 12px; flex-wrap: wrap; font-size: 12px; color: var(--gri); margin-top: 6px; }
.lejant i { display: inline-block; width: 10px; height: 10px; border-radius: 2px; margin-right: 4px; vertical-align: middle; }
.cubuk-liste { list-style: none; padding: 0; margin: 0; }
.cubuk-liste li { display: grid; grid-template-columns: 170px 1fr 50px; gap: 8px; align-items: center; margin: 5px 0; font-size: 13px; }
.cubuk-liste .cubuk { height: 14px; background: var(--acik); border-radius: 4px; overflow: hidden; }
.cubuk-liste .cubuk span { display: block; height: 100%; background: var(--koyu2); border-radius: 4px; }
.cubuk-liste .sayi { text-align: right; font-variant-numeric: tabular-nums; }
.ilerleme { height: 8px; background: rgba(255,255,255,.25); border-radius: 4px; overflow: hidden; margin-top: 6px; }
.ilerleme span { display: block; height: 100%; background: #FFD166; }

/* Operatör ekranı */
.operator-duzen { display: grid; grid-template-columns: 340px 1fr; gap: 16px; align-items: start; }
.yan .kart { padding: 12px; }
.yan nav { display: grid; grid-template-columns: 1fr 1fr; gap: 6px; }
.yan nav button { border: 1px solid var(--cizgi); background: #fff; border-radius: 8px; padding: 8px; font: inherit; font-weight: 600; color: var(--gri); cursor: pointer; }
.yan nav button[aria-selected="true"] { background: var(--koyu); color: #fff; border-color: var(--koyu); }
.ozet-ust { display: flex; gap: 14px; }
.ozet-ust div { text-align: center; }
.ozet-ust b { display: block; font-size: 18px; }
.ozet-ust span { font-size: 11px; opacity: .85; }
.liste { list-style: none; padding: 0; margin: 8px 0 0; max-height: 60vh; overflow: auto; }
.liste li + li { margin-top: 4px; }
.liste button { width: 100%; text-align: left; border: 1px solid var(--cizgi); background: #fff; border-radius: 8px; padding: 8px 10px; font: inherit; cursor: pointer; }
.liste button:hover { background: var(--acik); }
.liste small { color: var(--gri); display: block; font-size: 12px; }
.musteri-kart { display: grid; grid-template-columns: minmax(280px, 1fr) minmax(320px, 1.1fr); gap: 16px; align-items: start; }
.musteri-kart h2 { font-size: 20px; }
.tel { font-size: 18px; font-weight: 700; margin: 6px 0 10px; letter-spacing: .3px; }
dl.bilgi { display: grid; grid-template-columns: auto 1fr; gap: 4px 12px; margin: 12px 0 0; font-size: 13px; }
dl.bilgi dt { color: var(--gri); }
dl.bilgi dd { margin: 0; }
.not-kutu { background: var(--sari); border-left: 3px solid #F2C94C; padding: 8px 10px; margin-top: 10px; font-size: 13px; white-space: pre-wrap; border-radius: 4px; }
.gecmis { list-style: none; padding: 0; margin: 8px 0 0; max-height: 260px; overflow: auto; }
.gecmis li { border-top: 1px solid var(--cizgi); padding: 6px 0; font-size: 13px; }
.gecmis small { color: var(--gri); }
fieldset { border: 1px solid var(--cizgi); border-radius: 8px; margin: 0; padding: 6px 12px 12px; }
legend { font-weight: 700; color: var(--koyu); padding: 0 4px; }
.secenekler { display: flex; flex-wrap: wrap; gap: 6px; }
.secenekler label { display: inline-flex; align-items: center; gap: 6px; border: 1px solid var(--cizgi); border-radius: 16px; padding: 6px 12px; cursor: pointer; font-size: 13px; background: #fff; }
.secenekler label:has(input:checked) { background: var(--koyu); color: #fff; border-color: var(--koyu); }
.hizli { display: flex; gap: 4px; margin-top: 6px; flex-wrap: wrap; }
.hizli button { flex: 1; font: inherit; font-size: 12px; padding: 5px; border: 1px solid var(--cizgi); background: var(--acik); border-radius: 6px; cursor: pointer; }
.onay { display: flex; align-items: center; gap: 8px; margin-top: 12px; font-size: 13px; }
.eylemler { display: grid; gap: 8px; margin-top: 14px; }
.bos { color: var(--gri); text-align: center; padding: 40px 10px; }

/* Diyalog */
dialog { border: 0; border-radius: 14px; padding: 0; width: min(720px, calc(100vw - 32px)); box-shadow: 0 20px 60px rgba(0,0,0,.3); }
dialog::backdrop { background: rgba(15, 30, 36, .5); }
dialog .dbas { display: flex; align-items: center; justify-content: space-between; padding: 14px 18px; border-bottom: 1px solid var(--cizgi); }
dialog .dbas h2 { font-size: 17px; color: var(--koyu); }
dialog .dgovde { padding: 16px 18px; max-height: 75vh; overflow: auto; }
dialog .dalt { display: flex; gap: 8px; justify-content: flex-end; padding: 12px 18px; border-top: 1px solid var(--cizgi); }
.kapat { border: 0; background: none; font-size: 22px; line-height: 1; cursor: pointer; color: var(--gri); padding: 4px 8px; border-radius: 6px; }
.sifre-goster { font-family: ui-monospace, Menlo, monospace; font-size: 18px; background: var(--acik); padding: 10px 14px; border-radius: 8px; letter-spacing: 1px; user-select: all; }

@media (max-width: 1000px) {
  .operator-duzen, .musteri-kart { grid-template-columns: 1fr; }
  .izgara2 { grid-template-columns: 1fr; }
}
@media (max-width: 600px) {
  .icerik { padding: 12px; }
  .ust { padding: 10px 12px; }
  .cubuk-liste li { grid-template-columns: 110px 1fr 40px; }
}
@media (prefers-reduced-motion: no-preference) {
  .dugme, .liste button { transition: background-color .12s; }
}

/* Durum renkleri ve küçük yardımcılar */
td.kotu, .kotu { color: var(--kirmizi); font-weight: 700; }
td.iyi, .iyi { color: var(--yesil); font-weight: 700; }
tr.kotu-satir td { background: var(--kirmizi-acik); }
.ust-bosluk { margin-top: 16px; }
.alan-ad { font-size: 12px; font-weight: 600; color: var(--gri); }
details summary { cursor: pointer; font-weight: 600; color: var(--koyu); margin-top: 12px; }
